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Welcome to Decent Vape. Your privacy is of the utmost importance to us. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from decentvape.com.
At Decent Vape, we are committed to protecting your data and respecting your privacy rights.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:
Processing your payment information;
Arranging for shipping from our network of international warehouses;
Providing you with invoices and/or order confirmations;
Communicating with you about your order.
Additionally, we use this Order Information to:
Screen our orders for potential risk or fraud;
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third-party service providers to help us use your Personal Information, as described above.
Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Service Providers: We share information with our partners who provide essential services, such as payment gateways for processing transactions and shipping carriers for delivering your orders from our global warehouses.
Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
You have rights concerning your personal information. Depending on your location, you may have the following rights:
For European Residents (GDPR):
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
For California Residents (CCPA):
If you are a California resident, you have the right to know what personal information we collect, to request deletion of your personal information, and to opt-out of the "sale" of your personal information. Decent Vape does not sell your personal information. To exercise your rights, please contact us below.
Marketing Opt-Out:
You can opt-out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of our emails.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
As a global company with warehouses in multiple countries, your Personal Information may be processed in a country outside of your own. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy, regardless of where it is processed.
This Site is not intended for individuals under the legal smoking/vaping age in their respective jurisdiction. We do not knowingly collect personal information from minors. We perform age verification at checkout to ensure compliance. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and indicate the date of the latest revision.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@decentvape.com or by using the contact form on our website.
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