Shipping Policy

At Decent Vape, we are committed to delivering your Magic Bar products quickly and reliably, wherever you are in the world. Thanks to our strategic network of over 10 overseas warehouses, we are able to provide a seamless and efficient shipping experience.

Please review our shipping policy below for full details on how we get your order to you.

Order Processing Time

  • All orders are processed and dispatched within 1-2 business days (Monday - Friday, excluding public holidays).

  • You will receive an order confirmation email immediately after your purchase and a shipping confirmation email once your order has been dispatched.

Shipping Times & Locations

We pride ourselves on our global reach, shipping to over 60 countries worldwide.

  • Global Warehouses: To provide you with the fastest possible service, your order will be shipped from the warehouse closest to your delivery address. Our network of 10+ international warehouses helps reduce transit times and ensures a smoother delivery process.

  • Estimated Shipping Times: Once your order has been dispatched, delivery times typically range from 5 to 15 business days.

    • Please note: This is an estimate and not a guarantee. Delivery times may vary depending on your destination country, local postal service efficiency, and customs processing.

  • Shipping Costs: Shipping costs are calculated at checkout based on your order's weight and your delivery destination. You will see the final shipping cost before you confirm your payment.

Order Tracking

Your peace of mind is important to us. That's why we offer tracking on all orders.

  • Once your order is shipped, you will receive a shipping confirmation email from us.

  • This email will contain your unique tracking number and a link to the carrier’s website, allowing you to monitor your package’s journey in real-time.

  • Please allow up to 48 hours for the tracking information to become active after you receive the confirmation email.

Customs, Duties, and Taxes

For international orders, please be aware of your country's import regulations.

  • Decent Vape is not responsible for any customs duties, taxes, or import fees that may be charged upon delivery.

  • These charges are determined by the destination country’s customs office and are the full responsibility of the recipient.

  • We recommend contacting your local customs office for more information on potential charges before placing your order.

Incorrect Shipping Address

  • It is the customer’s responsibility to ensure that the shipping address is entered correctly at checkout.

  • If you notice an error in your shipping address, please contact us immediately at service@decentvape.com. We will do our best to correct it, but we cannot make any changes once an order has been dispatched.

  • We are not responsible for orders lost or returned due to an incorrect or incomplete address provided by the customer.

Lost or Stolen Packages

Decent Vape is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Questions About Your Shipment?

Our dedicated support team is here to assist you with any questions about your order.

Contact Us:

  • Email: service@decentvape.com

  • Contact Form: Contact Us

Thank you for choosing Decent Vape