Shipping and Handling

1. Shipping methods

Please notice that Decent Vape only charge shipping fee, the possible Tariff/Tax/Duty Fees in destination country are excluded, they are at customer's expense.

*Your own shipping method or shipping forwarder in China are welcomed, we can ship goods in your preference.

 

DHL&UPS&FedEx:

Handle Time: Ship out from our Warehouse within 24 hours in business day.

Delivery Time: 3-7 business days to most countries. When in busy season, there could be unpredictable delay.

Tracking number available within 48 hours in business day.

Attentions:
A. Impossible to ship to PO BOX.
B. Impossible to ship e-liquid & PCC chargers with power bank function & single lithium battery cell like 18650, 20700, 21700 etc.

 

Postal Parcel:

Handle Time: Ship out from our Warehouse within 24 hours in business day.

Delivery Time: 15-35 business days to most countries. When in busy season, there could be unpredictable delay.

Tracking number available within 3 business days.

Attentions:

A.Impossible to ship e-liquid & PCC chargers with power bank function & single lithium battery cell like 18650, 20700, 21700 etc.

B.Postal Parcel Instant updates in some countries are difficult to track, please contact us if you have any questions.

 

There are more shipping methods available, if you have special needs, please contact us.

 

2. Order Tracking

DHL Tracking Site: http://www.dhl.com

UPS Tracking Site: https://www.ups.com

FedEx Tracking Site: https://www.fedex.com

Postal Parcel Tracking Site: https://www.17track.net

 

For other special shipping method tracking site, please contact us.

 

3. About import tariff/tax/duty fees

For import tariff/tax/duty fees and clearance of electronic cigarette products or other products in our store, please consult local customs office before placing any order. 

Decent Vape is not responsible for products rejected, confiscated or destroyed by the customs in destination country.